My name is Sharlynne Ziolkowski and my goal is to give you a clear guide on what to do if you find you are a victim of identity theft. I’ll tell you what questions to ask, how to keep notes, and next steps.

I worked over 30 years in the credit industry in customer service, credit analysis, and programmer. I spent the past few years as a certified restoration specialist for an identity theft protection company. I learned what questions to ask, what documentation is needed to remove the account from both the creditor and your credit report, and the next steps to take to protect your identity further.

I also help people find the best skin care regimen for their skin type, consult on essential oils and what will work best for your health and mental wellness, and I'm known as 1-800-ask-mom. That means if you have a question you can't ask your mom or you don't have a mom to ask, I'll answer your question.